Filing a Complaint

Complaints may be made the following ways:
  • Calling the toll-free number (833) 392-1470
  • Speaking directly with Facility Personnel including the Site Manager or the Project Director.
  • Writing to the Facility representatives at the company address or using the designated email address cidersolar@hecateenergy.com or as indicated on the Facility website.
  • Send us a Message through the Website at https://www.cidersolarfarm.com/contact-us/
Contacts for Development and Construction

Creighton Wilson
Hecate Energy Project Director
Email: CiderSolar@HecateEnergy.com
(833) 392-1470 Toll Free
Cider Solar Farm
621 W. Randolph St
Chicago, IL 60661

Eddie Pease
Site Manager
PEC Construction Management
(509) 947-5395
epease@pec-cm.com

If Facility personnel are approached directly with complaints, comments, or questions during construction or operation, the complainant will be referred to the Hecate Site Manager or will take the complainant’s contact information and report the complaint to the Hecate Site Manager. The Hecate Site Manager or its designee will record the complaint and contact the complainant to verify receipt of the complaint.

The Cider Solar Communications and Complaint Resolution Plan is available by downloading here.
The Complaint Submission Form is available by clicking here.

Application

Document Repositories

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While all information pertaining to the Project will be continually updated via the Project website, Cider Solar will maintain hard copies of the Application, at the following locations for those stakeholders who may not have access to the website, or prefer to review hard copies: 

Location 
The Office of Renewable Energy Siting
Empire State Plaza
240 State Street
P-1 South, J Dock
Albany, NY 12242

The Haxton Memorial Library
3 North Pearl Street
Oakfield, NY 14125